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Over the years we have developed a highly secure, effective way of shipping items, since most items we sell are highly fragile.
Items are individually wrapped, packed in polystyrene peanuts in a padded box which is then securely taped.
The result of this is that we are confident that the pieces sent to you will arrive exactly how they left us, intact: wherever you are in the world.
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We can ship items to you anywhere in the world that is served by a postal service!
Shipping is charged at cost and includes any relevant customs documentation charges, though it does not include any customs levies in the import of goods payable in your country. These would normally be paid directly to your country's national Customs & Excise authorities if relevant.
Shipping costs are based upon weight, Once your order is packed the overall weight is ascertained and you will be informed of the costs of shipping the consignment to you. Once this charge is accepted, the package will be directly mailed off to you.
Delivery times will vary depending on the country you are in and the delivery service selected.
We confidently guarantee the descriptions of any items and go to great lengths to point out any faults.
If an item has had any restoration work performed upon it then this will always be stated within the description and the original damage described, if known.
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We offer a full 'Money Back' Guarantee to all purchasers. If you feel that your item is not exactly as described, we will refund your money in full.
The item must be returned to us within 14 days of receipt, in the same condition as when it was dispatched and in the packaging it was dispatched in.
This is addition to your statutory rights.
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We could not run our business without buying the pottery and glassware in the first place!
If you are interested in selling any pieces of Clarice Cliff, Moorcroft, Lalique or other good quality pottery or glassware, then please do not hesitate to get in touch.
We will buy single pieces or whole collections in the strictest of confidence and guarantee to pay a fair market price. |
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